Cassandra of ‘So Cal Coupon Mommy,’ loves her Wittlebee box filled with brands including Lately Lily, Twynkle Toes Button Nose, and American Apparel. Check out the review below:
The Wittlebee Box Service is $ 39.99 per month however the more you buy at a time the better the price. Inside the adorable box that everything comes in is a message from Sean Percival the CEO of wittlebee, in that letter he provides his phone number and encourages you to call or text him if there is anything they can do to improve things for you. This really shows you that they are willing to stand behind their company and this is amazing.
Now onto the good stuff. The adorable content of the box…
I have been a subscriber of Wittlebee for quite some time and I keep waiting for them to “get their act together” but they never have. Their customer service has never been great but now it is NON-EXISTENT. They now prohibit anyone who has EVER posted any kind of a neutral or negative comment on their FB page from posting ANYTHING AT ALL – not even response comments on their posts. They will NOT credit or refund ANY item. I received a size 12 month shirt in my 18-24 month box and they wouldn’t do ANYTHING – no credit and no replacement. They will charge your card and ship a month after the charge and the slow packing/processing and shipping never changes. They are now offering a “Showroom” feature that allows you to choose up to 3 items for your box but so far I have only seen graphic T-Shirts and sweatpants available in my sons size (I prefer polo style shirts and neither of my kids wear sweatpants). They RARELY if ever send matching set of anything. In the beginning they offered 8 items then they took 2 away and only sent 6 items – now they are charging for shipping and sending only 6 items that are a much lower quality and value than they used to be. I’m so tired of waiting for this company to get their act together it’s pathetic. Instead of getting better, they are getting worse – such a shame since it was a great concept. I am fed up with this company. I just got my “Showroom” selection option this month but after I get my box I am canceling my subscription and will tell everyone I know that this is NOT worth the cost and frustration!